Privacy Policy

Who We Are

Upshiftt is owned and operated by Joel Hopkins, based in Scotts Valley, CA 95066. You can reach us at joel@upshiftt.com or by phone at (831) 425-9125. This Privacy Policy explains how we collect, use, and protect information when you use our website or services.

Information We Collect

We may collect the following types of information:

• Contact information: name, phone number, and email address provided when booking a demo or contacting us.
• Business information: your business name, type of service, and general location.
• Usage data: pages visited, time on site, and browser type, collected via standard analytics tools.
• Call and SMS data: information collected through our receptionist and messaging services on behalf of our clients.

How We Use Your Information

We use collected information to:

• Provide, operate, and improve our services.
• Respond to your inquiries and schedule demos.
• Send service-related communications.
• Analyze website performance and user experience.
• Comply with legal obligations.

We do not sell your personal information to third parties.

SMS Communications

By providing your phone number and using our services, you consent to receive SMS messages related to your account, service notifications, and follow-up communications. Message and data rates may apply. You can opt out at any time by replying STOP to any message or by contacting us directly. We do not share your phone number with third parties for marketing purposes.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at joel@upshiftt.com. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date at the top of this page. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact

Questions about this Privacy Policy? Contact us at: